Who We Are
Skinpoemstudio is a brand based in Germany, serving customers across Europe. We showcase a curated selection of beauty products on our official website, www.skinpoemstudio.com. Our company details—including our registered name, postal address, email address, and telephone number—are listed on the “Contact Us” page of this website.
How We Operate
All images displayed on our homepage and product pages are either created in-house or used with proper legal authorization. We are committed to accurately presenting our products and describing them using clear, objective, and truthful language. We never make claims or promises that go beyond the scope of available information.
Orders placed through this website are handled by our internal team. We manage the preparation of each order and oversee the logistics process for shipments originating from our German location. This allows us to ensure consistently high standards for both our products and services.
Our Customers
We serve customers located in European countries. All communication, order processing, and inquiries are conducted in English or German. If customers have questions regarding orders, product information, or other matters, please contact us in writing via email at staff@skinpoemstudio.com. We strive to respond to all written inquiries within 24 hours.
Accuracy of Information
We make reasonable efforts to ensure that the information published on this website is accurate at the time of publication. Product stock status, prices, and descriptions are subject to change. We will promptly correct any errors discovered. Information displayed on this website does not constitute a legally binding offer; a contractual relationship is established only when we accept an order in accordance with our “Terms and Conditions.”
Legal Compliance
Skinpoemstudio operates in strict compliance with the laws and regulations of the Federal Republic of Germany and the European Union, including provisions regarding consumer protection, e-commerce, and data protection. Our company disclosures comply with Section 5 of the German Digital Services Act (Digitale-Dienste-Gesetz) and Article 5 of the EU E-Commerce Directive.
Governing Law
This statement and any matters arising from the use of this website are governed by the laws of the Federal Republic of Germany; however, this does not affect the application of mandatory consumer protection regulations in the customer’s country of residence.
